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Terms & Conditions

1. Updates

We do not provide free updates of any sort of components after the project is done. All issues of this type should be considered as a paid support services.

2. Filling up content

We do not provide content filling services by default. This type of services should be estimated additionally to the project price if required.

3. Browser Compatibility

Our themes support all modern web browsers including (but not limited to) Firefox, Safari, Chrome (all on PC & Mac) & Internet Explorer 9 and later. Whilst we strive to give every theme a seamless & near-identical experience across each of these browsers, it is impossible to compensate for the lack of web standards support (relating to HTML & CSS) in some of these browsers.

4. Delivery

The complete project is provided within 3 business days after the full payment is received and necessary data is provided, e.g. hosting credentials for site transfer etc.

The delivery period may be changed for reasons beyond our control.

5. Ownership

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

6. Billing Details

All payments are processed via 2checkout payment service. It is certified with the Better Business Bureau, European and US Safe Harbor laws and supports numerous payment methods such as Visa, MasterCard, American Express, PayPal e.t.c.

7. Refund Policy

Since JetPeppers is offering non-tangible irrevocable, digital goods we do not issue refunds after the project purchase is made, which you are responsible for understanding upon making orders at our site.

8. Support

We will provide a 5 business days free support to help you manage with your new site or application.

9. Liability

For direct damages, secondary damages or lost profits due to technical problems and disturbances within the Internet that are not in our sphere of influence, we assume no liability.

For indirect damages and loss of profits, we are liable only in cases of intentional or gross negligence. In this case we are liable only for the contract-typical predictable damage, a maximum of 100% of the order price.

If the customer’s content is in violation of legal prohibitions or morality, they shall be liable to us for all of the resulting direct and indirect damages, including property damage.

In addition, the customer agrees to free us from all claims by third parties – no matter which kind – that may result from illegal content. The exemption obligation includes liability for all legal defence costs (e.g. court and attorneys’ fees).

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